21/05/2019

Find numbers in Teams, AA and CQ, used and unused

One of my best friends and ex-COWorker has made an script where we can find what numbers are used and what is free.
This has been something several people has done for Skype for Business. Well this one is the first I have seen for Teams.
You will find it here: Find Free phonenumbers

If you use it give him som credit for it :-)

05/05/2019

New settings in CQ and AA

CQ and AA? What? well CallQueues and AutoAttendant. Lots of new changes there.
On Friday I started to look into this. And there are some major changes:
First it has been moved from the legacy portal to Teams portal (huge step).
It now looks like this:
Then you need a Resource account who is defined under Org-Wide-Settings. When this is made you need to if you shall use this with Direct Routing, it need an licence. Then you can use E1,E3 or E5 and you need to add phonesystem aswell.
When that is done you can just follow this guide: https://docs.microsoft.com/en-us/microsoftteams/manage-resource-accounts

Now you can start to build your CQ and AA.

Find numbers in Teams, AA and CQ, used and unused

One of my best friends and ex-COWorker has made an script where we can find what numbers are used and what is free. This has been something...