Since I just love tech, new stuff and has worked as many of you know with voice and telephony solutions since 2001. I had to try the following out:
1. Create an Auto Attendants from the legacy panel in O365 and give it some phonenumbers and record a message with a welcome to <my company>.
2. Create a phrase that contains Press 1 for this and press 2 for that.
3. Then I had to make 2 Callqueues name customer service and salses.
4. Then make the groups that shall answer the call
So was the big Question.....where shall the call goto? Well since I was a part of the groups, well it went to the group and it ended up in my MS-Teams client who I have voice enabled using the Bring Your Own Telco to O365.
This was quite easy to fix, and I start to see lot's of places where I can place this service and to build more solutions about this.
Great fun on a saturday.
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