22/06/2018

Sennheiser Headset PRO

Summer is here and this will be last blog post for a while, since I am about to take some vacation.
A little tip before summer is comming over us.

If you add and use this for your headset, well your firmware will always be updated.
https://no-no.sennheiser.com/headset-software-pc

Thanks for reading my blogs and have a great summer.

13/06/2018

Create or delete Team in MS Teams - Restore

I came a cross this on LinkedIN yesterday. This blogpost describe the process if a Team has been deleted from MS-Teams.
Read about it here:
https://blogs.technet.microsoft.com/skypehybridguy/2017/07/23/restoring-a-deleted-team-in-microsoft-teams/

01/06/2018

Competella Upgrade from R2 to R2.5

Competella is one of the switchboard and Contact center providers for Skype for Business. For about 1 week a go they got a new version name R2.5.
When you want to upgrade the prosess is nice and clean. Just an inbound upgrade if you are on R2 version.
If you run Routing Agent to handle your busy-on-busy, well you need to go to build 137. If you have it already, well you don't need to upgrade to this.
Customers has alsread start to request this upgrade from R2 to R2.5, and also to ask for GDPR tuning for Comptella software, where Competella has provided a guide to configure this and make your Competella switchboard  and ContactCenter  GDPR ready.

Teams - Integration - Learing like a pro

Been a short break here but I'm back. There been plenty going on lately. As some of you have noticed I have published an post on LinkedI...