21/09/2019

Use Teams in Chrome new feature

Today I saw someone on LinkedIN say that you can call from Teams using Google Chrome.
Cool this I need to test:

And it works. Before you could only use Edge to do this now its coming to a browser near you. Soon I think it will be possible to use Firefox also.
To get this working you need:
1. SBC
2. Direct Routing
3. Phone system
4. Knowledge or someone who knows how to deliver your SBC or a provider who can deliver SBCaaS. Want to know more please contact me her: Teams blinQ

21/05/2019

Find numbers in Teams, AA and CQ, used and unused

One of my best friends and ex-COWorker has made an script where we can find what numbers are used and what is free.
This has been something several people has done for Skype for Business. Well this one is the first I have seen for Teams.
You will find it here: Find Free phonenumbers

If you use it give him som credit for it :-)

05/05/2019

New settings in CQ and AA

CQ and AA? What? well CallQueues and AutoAttendant. Lots of new changes there.
On Friday I started to look into this. And there are some major changes:
First it has been moved from the legacy portal to Teams portal (huge step).
It now looks like this:
Then you need a Resource account who is defined under Org-Wide-Settings. When this is made you need to if you shall use this with Direct Routing, it need an licence. Then you can use E1,E3 or E5 and you need to add phonesystem aswell.
When that is done you can just follow this guide: https://docs.microsoft.com/en-us/microsoftteams/manage-resource-accounts

Now you can start to build your CQ and AA.

30/04/2019

Teams new features in the call sections and more news

As many who has Phone system to have Microsoft Teams as your telephony solution, you might have noticed this changes.
You can now add more groups here, and if you have turned on the Call Park feature in the admin you can pick them up here as well. Lot's of new stuff is happening. The application is still under development and new features comes all the time.
More news and information futher down here:

18/03/2019

Teams admin portal update

As many of you know already the Skype/Teams portal has changed name to
nothing new here to report.




21/02/2019

Teams - Integration - Learing like a pro

Been a short break here but I'm back. There been plenty going on lately. As some of you have noticed I have published an post on LinkedIN. This has started to get viral
My post on LinkedIN and I hit a nerv here.

10/02/2019

Teams - Personal Status - As in Skype4B

This is a nice feature that we who has used Skype for Business for a while remember
As we can see under your normal status you can now type in your personal status or let Outlook Out of Office be a part of it.
Press the pen and edit it for your time period
Nice feature and great that you can have it for a time period.

Want to know more about Teams, and Telephony in Teams (aka TiT) contact me and we will show you how it works.

Use Teams in Chrome new feature

Today I saw someone on LinkedIN say that you can call from Teams using Google Chrome. Cool this I need to test: And it works. Before ...